Error message when opening a Samsung external drive
You may find that double-clicking on an external drive in Windows Explorer or (My) Computer does not open the drive. Instead, an error or malfunction displays.
The reason for this behavior can be due to a virus that corrupts the hard drive's AutoPlay function in Windows.
Most external devices use the AutoPlay function and the Autorun.inf file. This Autorun virus damages the system by using the Autorun.inf file and spreads fast by contaminating new external devices when connected.
Most Autorun viruses can be resolved via a third-party virus software. Through regular virus checkups, protection, and regular operating system updates, the malfunction can be prevented in the future.