GoFlex Home: 'Failed to connect to central server' error message

GoFlex Home: 'Failed to connect to central server' error message


Sometimes during the initial installation of the GoFlex Home, the error message "failed to connect to central server" appears. This article discusses troubleshooting.

Sometimes during the initial installation of the GoFlex Home, the error message "failed to connect to central server" appears.

This is probably a UPnP error on your router.

Please follow these steps:

  1. Run run this test, which can tell you if the necessary ports on the router are open for the drive to communicate with our Central Server on www.seagateshare.com, then:
  2. Setup port forwarding on your router via this router configuration wizard.
  3. If these steps do not help, check your router's documentation and/or contact your router manufacturer for assistance.




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