This article is for informational purposes only and no longer being updated by Seagate.

Tips for using the GoFlex eSATA interface

The eSATA interface for the GoFlex product uses a new standard, the eSATA combo or eSATAp interface, and this is used to provide the speed of eSATA combined with power from a USB bus.  This requires an eSATA combo port.  These combo ports are typically found only on newer laptop computers and are generally designated by the word "eSATA" followed by a USB symbol.


  • The drive will only work with combo ports - ports that combine an eSATA data transfer connector with a USB power connector.
    Basic eSATA ports do not provide power and will not work.  These combo ports are sometimes also called eSATAp or powered eSATA ports.
  • The eSATA cable is not supported on Mac computers since Mac computers do not currently offer powered eSATA ports.
  • Performance may be slower when the Seagate Dashboard software is installed.  Uninstall the Dashboard software if using eSATA. You can still use the included backup software by going to  Start > (All) Programs > Memeo.  
    For instructions on uninstalling the Seagate Dashboard software, please see Document ID: 214335.

    A newer version of the Dashboard software may address this issue in the future, so check for updates before uninstalling.