A benign clicking noise has been observed with some Seagate Momentus 7200.4 hard drives installed in Dell laptops. The clicking noise is associated with drive head seeks during normal usage activities, or during idle periods due to Windows background operations.
Note: There is no reliability risk, data loss or performance impact related to this clicking noise.
If your Dell-installed drive is making a clicking sound, it is recommended that you contact Dell for customer support.
A field firmware update package available by contacting Dell.
Note: This update is not available through the Seagate website or customer support.