FreeAgent DockStar - A Look At Security

Explains security for both the FreeAgent DockStar and the data on its attached USB drives.

This article will deal with how secure are both the FreeAgent DockStar and the data on its attached USB drives.

At Seagate along with our partners and Pogoplug, we use best practices from the industry to ensure the security of our users' data. Ultimately, security is a very complex topic and encryption alone is not a complete security solution, nor is a single security solution ideal for all cases. Additionally, more security can often lead to reduced usability and convenience (often in ways that users do not fully understand). We believe that the security solutions we choose are the correct mix of usability and security for most users.
Ultimately, none of your personal data is stored in our servers, other than your email address. All of the data on your drives attached to your FreeAgent DockStar remain only on your FreeAgent DockStar in your house, unless being actively accessed by yourself or someone else you shared content with. While it is being accessed, the data may be forwarded through our servers, but no copies are retained during this process. Removing any or all of the content from access is as simple as unplugging the FreeAgent DockStar, the drive, or deleting the file off the drive.

Security Settings
Log-in to you account at and sign in.  Click on "Settings" (top), then click "Security Settings" (right).

  1. Change Password - Change your login password.
  2. Use full security sessions (toggle) - Enabling this option will create a SSL (HTTPS) connection throughout your entire Pogoplug session.  SSL (HTTPS) connections encrypt all data going across the internet so your commands and keystroke information will be traveling across the Internet encrypted.  The extra security may slow down access to your Pogoplug.  Even if this option is disabled, you will automatically sign in with full security, at least keeping your password and account access safe.
  3. Require sign-in view email shares (toggle) – Require the people you share with to enter a password before viewing the contents of the email shares.  If they have not previously assigned a password with Pogoplug, they will be prompted to add one. 
  4. Enable SSH access for this Pogoplug enabled device (toggle) - By default, SSH functionality is disabled for this device.  When enabled, you will be prompted to create a Root Password that is used to log into your Dockstar’s Linux command line. This should only be enabled if you are familiar with Linux and SSH. 
Access Control
The access control mechanism used to access your FreeAgent DockStar is the email address and password you chose at activation. The security of your data hinges on your having selected a good password that is not easily guessed and is not compromised. We recommend good password practices, including choosing passwords that are 8 or more characters and that include letters in upper and lower case, numbers, and other punctuation marks. You should change your password on a regular basis through the settings page of the Web application web User Interface.

Seagate offers optional fully-encrypted access to your files through the HTTPS protocol. This protocol is the same encryption security that your online banking system uses to protect your account access. In the security settings, you can enable this level of encryption for your entire Pogoplug session. By default, the sign-in page is automatically HTTPS to ensure your user name and password information are unencrypted or unprotected on the Internet.
Enabling HTTPS for your entire Pogoplug session is optional because it can significantly reduce the performance of your access to your files when you are on the same network as your FreeAgent DockStar. Due to the security models that are employed in all modern web browsers, all traffic delivered over the HTTPS protocol must be delivered through our service. If you are on the same network as your FreeAgent DockStar but are accessing your files via HTTPS, we must send all the data out over your Internet connection and then back to your browser. We recommend using the standard HTTP protocol when accessing your FreeAgent DockStar inside your house.



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