This article is for informational purposes only and no longer being updated by Seagate.

Seagate Replica - No recovery snapshots have been created for 216 hours

A possible reason for the warning stating No recovery snapshots have been created for 216 hours is related to Volume Shadow Service. This same service may be responsible for Replica continually copying files, possibly also slowing down the computer. To determine if the Volume Shadow Service is configured, follow these steps:

  1. Click Start, then All Programs.
  2. Select Accessories.
  3. Click Command Prompt.
    For Windows 7/Vista , right-click the item and select Run as Administrator.
  4. Type
    cd C:\Program Files\Seagate Replica\bin\ (for 32-bit Windows)
    cd C:\Program Files (x86)\Seagate Replica\bin\ (for 64-bit Windows)
    and press Enter.
  5. Type
    rbvss.exe C:
    and press Enter.
  6. Allow the command to complete (30 seconds or more) - the last line should read Snapshot creation done.
    If Snapshot creation done does not appear and the an ERROR value appears, this indicates a problem with the Volume Shadow Service.

The information below provides steps you may follow to configure the service. The first resource may be found at this web page from Microsoft.