Here are some examples of why the BlackArmor NAS Factory Default.exe tool would be used.
Download FactoryDefault.exe from the Download Center.
Launch FactoryDefault.exe. The restore to factory default application opens. (This tool does not install, it is a single executable file.)
In the first field, type the MAC Address of the BlackArmor NAS. Do not use spaces or dashes inputting the MAC address. (The MAC Address can be found on a label on the back of the NAS).
If the NAS is a 4-Bay with two LAN ports, choose the MAC address for the connected LAN port.
Highlight, right-click and copy the link that was generated in the second field.
Open a web browser and type in http://<the IP address of the NAS> and hit Enter.
This will bring you to the BlackArmor NAS Login page. Do not Login.
The NAS IP Address address can be found using the the BlackArmor NAS Discovery Application. Click here to download the Discovery Thin Client application. Also, the 4-Bay NAS has an LCD screen that can provide the NAS IP Address.
Make sure there is one forward slash after the NAS IP Address then right-click and paste the link that was generated with the Factory Reset Tool, after the last forward slash “/” in the address field. Click Enter.
This is a data-destructive process. Seagate strongly recommends that you backup all the data from the NAS before continuing.
The web page will now display the Default Configuration page and a Factory Default Restore button.