This article is for informational purposes only and no longer being updated by Seagate.
Why am I asked to authenticate (provide Username/Password) when I click on the BlackArmor Discovery's View Drive Details button?
BlackArmor Discovery for Windows – Authentication may be asked for if View Drive Details is selected.
This is a random behavior and seen on multiple operating systems. If this issue occurs, users will not be able to map a Share with any other user. To resolve this issue - either:
Reboot your PC, or
Access the Windows Command Prompt and use the Net Use command to delete the affected drive mapping.
Click here for more information on the Net Use command.