My FreeAgent XTreme drive does not recover from hibernation when connected via USB.

Explains that this issue is resolved in Windows Vista Service Pack 1.


This issue is addressed in Vista Service Pack 1.

To determine what version of Windows Vista you have, follow these steps: 

  1. Click the Windows (Start) Button. 

  2. In the Search bar, type Welcome center and open the Welcome Center.
  3. In the upper right of the screen, click the button that says Show more details

    (Click to expand)
  4. On that screen it should say what version of Vista is running, including the service pack level.  

    (Click to expand)

If no service pack is listed, please view Microsoft Knowledge Base article 935791 for instructions on how to obtain Service Pack 1.  

REFERENCE TO THIRD PARTIES AND THIRD PARTY WEB SITES. Seagate references third parties and third party products as an informational service only, it is not an endorsement or recommendation - implied or otherwise - of any of the listed companies. Seagate makes no warranty - implied or otherwise - regarding the performance or reliability of these companies or products. Each company listed is independent from Seagate and is not under the control of Seagate; therefore, Seagate accepts no responsibility for and disclaims any liability from the actions or products of the listed companies. You should make your own independent evaluation before conducting business with any company. To obtain product specifications and warranty information, please contact the respective vendor directly. There are links in this document that will permit you to connect to third-party web sites over which Seagate has no control. These links are provided for your convenience only and your use of them is at your own risk. Seagate makes no representations whatsoever about the content of any of these web sites. Seagate does not endorse or accept any responsibility for the content, or use, of any such web sites.



Did this article answer your question?

How could we make this article more helpful?