This problem is quite common with many high-speed USB external drives and most often has nothing at all to do with Ceedo. However, if Ceedo completes its exit procedure, and Windows displays a message box saying the drive could not be ejected, this means that Ceedo has already cleared all of your personal information from the host computer.
However, it could mean that either an application connected to the drive (e.g., My Computer/Windows Explorer) or either a Ceedo Carried or Profiled application is open and is accessing the FreeAgent Go. Make sure that all windows are closed down prior to ejecting the FreeAgent drive; for example, close all windows associated with My Computer or Windows Explorer. Secondly, close all Windows associated with Ceedo Profiled and/or Carried Applications; these windows are identified by default with an Orange Border and have a Ceedo icon in the upper right corner or the window, next to the minimize, maximize and close buttons.
If these fail to resolve the issue, try Exiting Ceedo rather than Ejecting Ceedo. This is accomplished by right-clicking on the Ceedo icon in the System Tray and choosing Exit from the drop-down menu. During the Exit process, Ceedo will prompt you to Save/Close any open Ceedo applications. Once this is done, you can use the Windows Safely Remove icon from the System Tray to disconnect the FreeAgent Go drive.