Maxtor Fusion - problems using Google Mail (Gmail) SMTP Settings for Email Invitation

Maxtor Fusion - problems using Google Mail (Gmail) SMTP Settings for Email Invitation



When configuring a Maxtor Fusion's Email Invitation settings (via Part 2: Setup), it will not accept SMTP settings from Gmail (smtp.gmail.com). This article explains.

Problem: When configuring your Maxtor Fusion's Email Invitation settings (via Part 2: Setup), it will not accept SMTP settings from Gmail (smtp.gmail.com).

Cause: Some Web-Based Email providers (e.g., Gmail) require an encrypted SSL connection through Port 465. At other times, it may be a question of whether or not that ISP is blocking outbound traffic with a destination port of 25 (as an anti-spam measure). In either situation SMTP Entries into the Email Invitation page will not work.

Solution: To get around this issue, populate the Email Invitation page with you Internet Service Provider's (ISP's) outgoing mailserver settings. Contact your ISP or Network System Administrator for assistance with acquiring these settings.

Additional Information: As stated earlier, some ISPs may block outbound traffic through Port 25. To see if this is the case when attempting to Web-Based Email try to Telnet to port 25 of a known good mail server. If your request just hangs there, then the ISP is most likely blocking traffic. If you get a 220 SMTP response, then there is something else at fault. Nonetheless, in both of these scenarios, there is nothing that points to a problem with the Maxtor Fusion itself.





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