If you are not able to access your drive after moving it to a different network or turning it on after it has been off for a period of time, you may need to reset it. This should not affect any data stored on the drive but as always, it is highly recommended to have a backup of any and all critical data.

To reset your MSS or MSS Plus drive:

1. With the drive turned on, use a small pointed object, like the tip of a pen or paperclip, press and hold the reset button on the back of your drive until the button light turns yellow, and then release.
2. After a few seconds, the drive will reboot.
3. When the light changes to green, the reset is complete and your drive is ready for use.

To access your MSS drive after it has been reset, follow the steps in “Accessing your drive” on page 7 of the Shared Storage Drive Users Guide.

To access your MSS Plus drive after it has been reset, follow the steps in “Using drive” on page 9 of the Shared Storage Plus Drive Users Guide.

Additional Information:
After you reset your Shared Storage Drive, its name will be will be reset to the original name when you installed it (Example: MSS-000335). In addition, the admin password will be reset and the workgroup will be reset to MSHOME.

To reset your MSS II drive:

1. With the drive turned on, use a small pointed object, like the tip of a pen or paperclip, press and hold the reset button on the back of your drive until the Power LED light starts blinking, and then release.
2. After a few seconds, the drive will reboot.
3. When the light changes to constant green, the reset is complete and your drive is ready for use.

To access your drive after it has been reset, follow the steps in “Using the Shared Storage II” on page 6 of the Shared Storage II Drive Users Guide.

Additional Information:
After you reset your Shared Storage Drive, its name will be reset to the original name when you installed it (Example: MSS-000335).