Which SD cards and USB drives are compatible with Lyve Home?
Lyve Home will work with most SD cards and USB drives, provided that they are formatted using one of the following file formats:
- Size of the USB drive is important: Drives larger than 2TB in capacity are not supported at this time, and smaller drives which have less capacity than 500GB are typically older (USB 1.0, etc.) and may not allow your Lyve Home to properly import photos and videos.
- Note that certain drive formats are Mac-only, while others are Windows-only. If you'd like to use a drive with both Windows and Mac machines, you should probably use a FAT-formatted drive (FAT16 or FAT32).
- Lyve Home currently doesn't support the exFAT format. SD cards that are 64GB in size or greater are generally in exFAT format. Note that you can always download the images from your unsupported card to a folder on your computer to enable import into Lyve.
- Currently, Network Attached Storage (NAS) drives are not supported. To collect photos and videos located on NAS drives, you may wish to download the files to a folder on your computer first, and then import them into Lyve.
- The SD card slot on Lyve Home doesn't directly support Eye-Fi cards, but you can attach Eye-Fi cards to Lyve Home using a USB SD card reader (most Eye-Fi cards come with a USB adapter).
How to determine which file format your card or drive is using
If you're not sure which format your card or drive is using, you can plug them into your computer to find out. Just follow these steps:
- Attach the card or drive to your computer, either directly or via a card reader.
- (Windows users) Open File Explorer (previously called Windows Explorer) and select the drive or card in the left pane. You should see the file format in the Details/Preview pane. For more on using File Explorer, see How to work with files and folders.
- (Mac users) Open a Finder window and select the drive or card in the left pane. From the File menu at the top of your screen, choose 'Get Info'. In the window that appears, look for Format. For more on using the Finder, see Mac Basics: The Finder.
How to reformat your card or drive (if necessary)
Note that reformatting an SD card or external USB drive will completely erase it's contents!