Seagate Media app and thumbnails for videos

The Seagate Media app for Seagate Wireless Plus, Seagate Central, and GoFlex Satellite does not automatically generate thumbnails. If your video contains a thumbnail image, the image displays in the app.

You can add thumbnails to the files in conformity with the guidelines below:

  • Thumbnail size for videos (cover art) should be 280 x 400 to support iOS Retina.
  • Thumbnails must be saved in the same folder as the movie.
  • File type should be .jpg, .png, .tif, or .bmp
  • Characters in the name should match more than 80% of the name of the movie.
  • Size should be larger than 50 KB for them to be treated as a related image for that movie.



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