Business Storage NAS - How to set up Seagate Global Access

To access the content on your Seagate Business NAS outside of your local network, by streaming to a mobile device or to access files at another location, use the Seagate Global Access service.

Please follow this procedure to configure it:

  1. Log into Seagate NAS Manager using Seagate NAS Discovery or by entering the IP address of the NAS device in the address bar of a web browser. Note: You must log in as the admin to setup Global Access on the NAS. 
  2. Select Sharing from the menu on the left.
  3. Select Global Access.
  4. Put a checkmark in the Enable box and enter a valid email address and password. Note: The email address that you provide has to be registered with Tappin. If you don't have an email registered with Tappin you can register one by clicking the link in the setup page. Once your email has been registered with Tappin you can continue with the setup process. 

  5. Once the admin is setup and Global Access is turned on for the NAS,an account will need to be setup for each user that needs remote access.
  6. Select a user from the drop down menu, provide an email address and password, and click submit.
  7. The user will receive an email confirmation for their account. Click on the activation link in the email to finish the account creation process. Note: Each user will only be able to access the shares they have been granted permissions ;to on the NAS. Hover over the Folders icon for each user to see what shares that user has access to remotely. To add or take away permissions for a share go to Users and Groups > Shared Folder Permissions. You can edit each share under the actions option. 
  8. Once the account has been activated the user will be able to log in with the credentials that were provided during account creation.  
  9. Repeat steps 6-8 for any other User you want to grant remote access.

    Please note that the admin account that gets created for remote access does not have remote file access.  If you need to have the administrator of the Business NAS to access files remotely, you will need to create a regular user account for the admin as well. 

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