How to test a Backup Plus drive using Seagate Dashboard

Provides the procedure to run diagnostics on Seagate Backup Plus drives.

This article will demonstrate how to run diagnostics on Seagate Backup Plus drives.

  1. Be sure the drive is connected directly to the computer using a USB port, not using a docking station or hub.
  2. Open Seagate Dashboard by double-clicking the Seagate Dashboard 2.0 icon on the desktop.
    In MacOS, this icon will be in the Applications folder.

    If the software is not installed, see Document ID: 004319 for instructions on installing the software in Windows.
  3. In the upper right corner of the Seagate Dashboard, click the drive on which you want to run the diagnostic test.

  4. Click the Manage tab.

  5. Click the Test button.

    If the test completes without error, the drive is healthy.
    If the test fails, further instructions will be provided.



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